Time & attendance
Crew check in at the store, work on a live timer and check out. Managers approve clean hours in one tap and only look at the ones that need it.
Checking in (crew)
- Check-in opens 2 hours before the shift and stays open until it ends.
- Open the shift and Slide to check in. ShiftFlex checks your location against the store.
- If your phone can't get a location, tap Ask a manager to check me in instead.
Location is only checked at check-in and check-out, never during the shift. Each store sets how close you need to be (150 m by default). Checking in more than 5 minutes after the start marks you late.
No signal? Check-in, breaks and check-out are saved on the phone and sent with the original time when you reconnect.
The shift timer
Once checked in, the timer shows time worked, what you've earned so far, when your break is due and who else is on the floor. Start break and End break are here too. See Break tracking.
Checking out
Tap Check out. For per-unit shifts, enter Units completed. Leaving more than 10 minutes early asks Why are you leaving early? and is recorded as an early leave. Forgot to check out? Two hours after the planned end the entry is closed at the planned end and flagged for your manager.
No-shows
If nobody has checked in about 20 minutes after the start, the shift becomes a no-show and managers are told. Before the shift ends, a manager can Reopen for cover, or Check them in if they turned up but their phone failed.
Approving hours (managers)
Go to Approvals → Time.
- Clean entries (on time, in the zone, breaks taken) are grouped together: tap Approve once for all of them.
- Needs a look lists entries with flags such as late, early, outside the zone, missed break or missed check-out, showing planned against actual.
- Tap Adjust to change clock-in, clock-out or unpaid break, give a reason, then Save and approve. The person is told.
- If someone disputes their hours, you'll see their reason: Accept change or Keep hours.
Turn on Approve on-time hours automatically to skip the queue for clean entries.
Frequently asked questions
Does ShiftFlex track location all shift?
No. Location is only checked at check-in and check-out.
What if someone checks in outside the store?
Depending on the store's setting, check-in is either refused with the distance shown, or accepted and flagged for the manager.
Can managers edit time entries?
Yes. Adjust clock-in, clock-out or unpaid break with a reason; the person is told and the change is logged.