Manager guide

Today

How many of today's shifts are filled, who is on the floor now, and a Needs you list: no-shows, late check-ins, call-outs and anything waiting for a decision. Quick actions: Post shift, Templates, Invite and Payroll. When shifts are still open, Add surge raises pay on all of them at once.

Roster

Every shift in the week, day by day, with who is on it and which are still open. Tap a shift to manage it:

• Assign someone: people with the role, fewest hours this week first. Overtime is flagged before you confirm.
• Add surge or Change surge: see Surge pay.
• Confirm or Decline claims waiting for you.
• Check them in when someone's phone can't, marked as a manager check-in.
• Take off shift or Cancel shift: the person is told and gets no strike.
• Reopen for cover after a no-show, while there is still time.
• Notes for the shift and its History.

Approvals

One place for every decision, grouped by type:

Group	What you decide
Time	Approve hours. Clean entries in one tap; flagged ones under Needs a look. More
Claims	Confirm or decline claims at stores that confirm claims
Swaps	Approve, decline or post as an open shift. More
Overtime	Claims or assignments that would cross the weekly overtime threshold
Surge	Surge above your approval limit (owners and admins)
Tips and Expenses	Crew-reported tips and expense claims
Certificates	Certificates crew sent for checking. More
Joiners	People who asked to join with your code

More

• Team and Invite crew: Team & invites.
• Payroll: Payroll & pay periods.
• Post an announcement and Messages: Messages & announcements.
• Stores, roles and rules: stores and check-in distance, job roles and default rates, certificates, join code and your rules (below).
• Notifications, Switch organisation and Crew view.

Rules you can set

Rule	What it does
Claims by people who work here / from sister stores	Book instantly, or wait for a manager to confirm. Set separately for home-store and sister-store crew.
Notice to give up a shift	Giving up a shift inside this window (24 hours by default) is a late drop on the person's reliability record.
Weekly overtime after	Hours per week before overtime applies (40 by default, paid at 1.5×). Crossing it needs your approval.
Only verified roles can claim	A manager confirms each role someone says they can work before it counts.
Approve on-time hours automatically	Clean time entries skip the approvals queue.
People can join with this code	Turns your join code on or off. A manager still approves each joiner.