How to track employee breaks

  1. Record breaks when they happen. Start and end times taken on the phone at the time are more reliable than a paper log filled in after the shift.
  2. Set the rule once. Decide how long a break is, after how many hours it is due, and whether it is paid.
  3. Remind, don't block. A reminder before the break is due works better than stopping someone from working.
  4. Review exceptions, not every shift. Approve clean timesheets in one go and look only at the ones with a missed or short break.

Taking a break (crew)

  1. Once you've checked in, the shift timer shows Start break and when your next break is due, for example "30-min break due by 19:00".
  2. Tap Start break. The timer switches to your break time.
  3. Tap End break when you're back. You can take more than one break; each is saved separately.

No signal in the stockroom? Breaks are queued on the phone and sent with the original time when you reconnect. If you check out while a break is still running, it is closed for you.

Break rules (managers)

Your organisation's break rules set how long a break is, when it is due and whether it is paid, for example a 30-minute paid meal break after 5 hours. The rules drive the break-due marker, a reminder notification and a missed break flag at check-out. They never stop anyone from working.

Reviewing breaks

Timesheets waiting for you are under Approvals → Time. Each one shows clock-in, clock-out, the breaks taken and worked time (time on shift minus unpaid breaks). Entries with a missed break, late start or other flag are listed under "Needs a look"; clean ones can be approved together.

To correct a timesheet, adjust the clock-in, clock-out or unpaid break minutes and give a reason. The change is kept in the audit log and the person is told their hours were adjusted.

Breaks and payroll

Worked time after unpaid breaks is what Payroll pays. Break laws differ by country and state, so set your rules to match local requirements and check with your payroll provider.

Frequently asked questions

How do you track employee breaks?

Record each break's start and end time against the shift. In ShiftFlex crew tap Start break and End break on the timer, and worked time is calculated with unpaid breaks taken off.

Does ShiftFlex remind staff to take breaks?

Yes. Your break rules show a break-due marker on the timer and send a reminder. A break that wasn't taken is flagged on the timesheet.

Can managers correct break times?

Yes. When approving time, a manager can adjust clock-in, clock-out and unpaid break minutes with a reason, kept in the audit log.

Do breaks work without signal?

Yes. Breaks are queued on the phone when offline and sent with the original time once it reconnects.