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Employee

Employee Overview

This guide covers everything you need as a ShiftFlex employee — from your daily shift workflow to managing your profile, availability, and performance.

The Employee app has five main tabs:

Tab What you'll find
Home Your next upcoming shift, quick actions, and recent notifications
Shifts The shift marketplace (all open shifts you can claim) and your claimed shifts
Schedule Your personal schedule in calendar view
Messages Team announcements, group chat, and direct messages
Profile Your stats, skills, documents, availability, performance, and settings

Claiming Shifts

Open shifts posted by your manager appear in the Shifts tab. You can filter and sort by date, location, or role.

  1. Browse the marketplace and tap a shift to view full details: time, location, pay rate, required skills, and any surge bonus.
  2. If the shift shows a countdown timer, it means it's starting soon — act quickly.
  3. Tap Claim Shift. ShiftFlex will check:
    • You have the required skills
    • You don't have an overlapping shift
    • Claiming won't push you over 40 hours this week (a warning is shown if you're at 35+)
    • You have sufficient rest from your previous shift
  4. If all checks pass, the shift is claimed and assigned to you. Your manager is notified.

Setting Your Availability

Go to Profile → Availability to set your regular availability. Use the weekly grid to mark which days and time windows you are typically available. This helps managers schedule you appropriately and is required for auto-scheduling to consider you for shifts.

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Keep availability up to date

Your availability is used by managers for auto-scheduling. If your schedule changes, update it in the app — otherwise you might be assigned shifts outside your preferred times.

Your Profile

Your profile is visible to managers and includes:

  • Profile photo and contact info
  • Your skills and certifications
  • Documents (W4, I9, licenses) — upload and track verification status
  • Your performance score and reliability rating
  • Total hours worked and earnings summary
  • Your notification preferences

Your Daily Shift Workflow

  1. 1

    Get Notified

    You'll receive a push notification before your shift starts as a reminder. Open the app to your active shift card.

  2. 2

    Check In

    Arrive at your work location and tap Check In. You must be within 100m of the location. Check-in opens up to 15 minutes before your scheduled start.

  3. 3

    Track Breaks

    Tap Start Break when you take a break, and End Break when you return. All break times are logged.

  4. 4

    Check Out

    At the end of your shift, tap Check Out. Your hours are submitted for manager approval and fed into your pay period.

  5. 5

    Report Any Incidents

    If anything went wrong during the shift (safety issue, equipment problem, policy concern), tap Report Incident on the completed shift card to submit a report.

Tips & Expenses

If your organization supports tip and expense tracking, you can submit these from Profile → Tips & Expenses. Upload receipts for mileage or other work expenses. Your manager will review and approve these before they're included in your payroll summary.