For Restaurant Groups

Shift Scheduling Software for Restaurant Groups

Stop losing revenue to uncovered shifts. ShiftFlex gives every employee in your franchise cluster a real-time shift feed — with surge pricing to fill the hard ones in minutes, not hours.

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14-day free trial · No credit card required · Android

Built for the Shift Coverage Problem in Restaurant Groups

Internal Shift Marketplace

Every employee across all your franchise locations sees open shifts in one feed. A manager at location A posts a Sunday morning shift — employees at locations B, C, and D can claim it instantly. No phone calls. No agency workers.

Surge Pricing for Hard-to-Fill Slots

Sunday 6am. Holiday evenings. New Year's Eve. Add a surge bonus to these shifts and watch the feed do the work. Restaurant groups using surge pricing fill their hardest slots approximately 3× faster than with standard scheduling tools.

Role-Based Shift Eligibility

Set required skills per shift — line cook, barista, certified food handler. Only employees with the right certifications see and can claim the shift. No manager vetting required. The system enforces qualification automatically.

Real-Time Coverage Dashboard

See which shifts are covered and which are at risk across all your locations from a single dashboard. Add a surge bonus directly from the coverage view when a shift is approaching its start time unclaimed.

Restaurant Group Use Case

A manager at a QSR franchise with 6 locations posts a Sunday breakfast shift with a $12 surge bonus. All 47 employees across the cluster see it in their feed. The shift is claimed within 8 minutes — no phone calls, no agency workers, no revenue lost to understaffing.

Related Resources

Frequently Asked Questions

How does ShiftFlex help restaurant groups with shift coverage?

ShiftFlex creates an internal shift marketplace across all your franchise locations. When a shift goes uncovered, every eligible employee in your cluster sees it in their feed in real time. Add a surge bonus to hard-to-fill slots — a Sunday 6am breakfast shift with a $12 bonus gets claimed in under 10 minutes instead of after 4 hours of manager phone calls.

Can restaurant employees swap shifts across different locations?

Yes, on the Cluster Pro plan. Employees can browse and claim open shifts at any location within your franchise cluster. This cross-location marketplace is exactly how multi-unit restaurant groups eliminate last-minute no-coverage situations without calling agency workers.

Does ShiftFlex work for both QSR and full-service restaurants?

Yes. ShiftFlex supports any restaurant format where staff work variable shifts across one or more locations. QSR groups use it for high-frequency shift coverage; full-service restaurants use it for role-specific shift qualification (e.g., only certified bartenders see bar shifts).

How does surge pricing work for restaurant shifts?

When you create a shift, you can add a surge bonus — a fixed dollar amount added to the employee's pay for that shift. The surge badge is prominently displayed in the shift feed, creating visible urgency. Shifts with surge bonuses are claimed approximately 3× faster than identical shifts without them.

Is ShiftFlex GDPR compliant for restaurant employee data?

Yes. All employee data in ShiftFlex is isolated by franchise cluster via PostgreSQL Row Level Security. No scheduling data, rosters, or employee records are shared across franchise groups. Data deletion requests are supported. ShiftFlex is GDPR and CCPA ready.

Ready to eliminate last-minute no-coverage?

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